Privacy Policy

Last updated: October 28, 2026

Information we collect

When you contact us

The contact form asks for your name, company, email address, and phone number, and optionally the markets you serve and a message. We use this information only to respond to your inquiry and discuss our services with you.

When you apply for a job

The careers form asks for your name, email address, phone number, location, the kind of work you’re interested in, an optional profile link and message, and your résumé file. We use this information only to evaluate you for current and future roles at CityThrive.

Technical information

To protect our forms from spam and abuse, we record a one-way, salted hash of your IP address with each submission and for short-term rate limiting. We don’t store your raw IP address. We also store the page you submitted from and your browser’s user-agent string.

Website usage counts

We count page views and a few actions, such as clicking a call button or submitting a form, as daily totals per page. These counts don’t use cookies, don’t include personal information, and can’t be used to identify you. If your browser sends a Global Privacy Control or Do Not Track signal, we don’t count your visit at all.

Cookies

The public website doesn’t set cookies. A single security cookie is used only for signed-in CityThrive staff in the private administration area.

How we store and protect information

• Form submissions and résumé files are stored in CityThrive’s private storage on Cloudflare’s network and transmitted only over encrypted (HTTPS) connections.
• Access is limited to authorized CityThrive staff through a password-protected administration area. Résumé downloads, exports, and deletions are recorded in an access log.
• Résumé uploads are limited to PDF, DOC, and DOCX files up to 5 MB, and files are checked to confirm they match their stated type.

How long we keep information

• Job applications and résumé files are deleted automatically 180 days after submission.
• Contact inquiries are deleted automatically 24 months after submission.
• Rate-limiting records are kept for no more than a day. Aggregate usage counts are kept for about 13 months.

Sharing

We don’t sell your information, and we don’t share it with other companies for their marketing. We use service providers to run this website, including Cloudflare (hosting and storage). If you choose to use them, these third-party services handle information under their own privacy policies:

• Calendly, if you book a meeting.
• SoTellUs, if you load or visit our reviews.
• Google Forms, if you use the customer onboarding form.
• Facebook, if you follow our social link.

These services load only when you choose to use them.

We may disclose information if required by law.

Your choices

You can ask us to access, correct, or delete the information you submitted through this website. Contact us using the details below and tell us which form you used and roughly when. We’ll confirm the request before acting on it.

Children

This website is intended for businesses and job candidates. It isn’t directed to children under 16, and we don’t knowingly collect their information.

Changes

If we change how we handle information, we’ll update this page and the date above.

Contact

CityThrive LLC
440 Louisiana St, Ste 963
Houston, TX 77002
Phone: 832-422-8667
Or use our contact form.